# Customer Engagement Engineer II at Cadence

- Company: Cadence
- What the company does: Cadence delivers remote patient monitoring and chronic disease management that improves outcomes and reduces cost at scale. Intelligent senior care that works better by working ahead. Backed by General Catalyst.
- Company website: https://www.cadence.care/
- Type: Startups
- Level: Mid level
- Location: SAN JOSE
- Work setup: On-site
- Pay: $105K to $195K base salary per year (USD)
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://cadence.wd1.myworkdayjobs.com/en-US/External_Careers/job/SAN-JOSE/Customer-Engagement-Engineer-II_R56482
- Page: https://www.1752.vc/careers/jobs/cadence-customer-engagement-engineer-ii/

## About the role

The annual salary range for California is $105,000 to $195,000. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location.

## What they're looking for

- Handling incoming SFDC cases reported by field AEs and customers
- Report any tool bugs to R&D and work with field AE and customer to collect necessary collaterals and/or testcases
- Test R&D fixes/patches
- Tracking customer metrics in JIRA system, generating quality report for management