# Founding Customer Success Engineer at Cair Health

- Company: Cair Health (YC S23)
- What the company does: AI Agents for Healthcare RCM. Backed by Y Combinator.
- Company website: https://www.cairhealth.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Pay: $110K to $130K base salary per year (USD)
- Posted: 2026-07-01
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/cair-health/jobs/XuQEfj7-founding-customer-success-engineer
- Page: https://www.1752.vc/careers/jobs/cair-health-founding-customer-success-engineer/

## About the role

We're hiring our first Customer Success Engineer to own the technical relationship with every customer we bring on. Some days you're forward deployed helping a customer through a live issue. Other days you're heads down configuring an account or customizing a setup. Sometimes you're the one guiding a customer's engineers through our API. As our first hire in this function, you'll build the playbooks, tooling, and agents that every future CSE hire inherits.

## What they're looking for

- Comfortable writing Python (or similar), SQL, and React on the front end
- Working knowledge of REST APIs
- Experience with AWS, GCP, Docker, Git, etc
- Hands-on experience building or working with AI agents
- Comfortable with ambiguity, ok jumping between a config change and a live escalation in the same day
- Strong communicator, can talk to engineers and non-technical operators in the same conversation

Tags: Engineering