# IT Support Associate at CAIS

- Company: CAIS
- What the company does: CAIS is the leading alternative investment platform, providing financial advisors with streamlined access to private equity, hedge funds, structured notes, and more.
- Company website: https://www.caisgroup.com
- Type: Startups
- Level: Associate
- Location: New York, New York
- Work setup: On-site
- Pay: $95K to $125K base salary per year (USD)
- Posted: 2026-10-14
- Apply by: 2026-11-28
- Apply: https://job-boards.greenhouse.io/cais/jobs/8881943002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/cais-it-support-associate/

## About the role

CAIS is seeking an IT Support Associate to join our Corporate IT team in New York. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 1-3 years of experience in IT support, help desk, or desktop support
- Working familiarity with Microsoft 365 and Windows and/or macOS environments, exposure to Intune or Entra ID is a plus
- Genuine, hands-on experience using AI tools (Claude, ChatGPT, Copilot, or similar) to solve real problems, not just listed familiarity
- Demonstrated systems thinking: examples of tracing a recurring problem to its cause, or building something that prevented it from happening again. Home labs, scripts, and process improvements all count
- Strong written communication skills, you will write runbooks, how-to guides, and training material that others rely on
- Strong customer-service orientation and communication skills, comfortable supporting employees at all levels, including executives

Tags: Technology

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/cais-it-support-associate/