# Complaint Analyst at Cala Health

- Company: Cala Health
- What the company does: Backed by GV and Lux.
- Company website: https://calahealth.com
- Type: Startups
- Level: Analyst
- Location: San Mateo, CA
- Work setup: On-site
- Pay: $70K to $90K base salary per year (USD)
- Posted: 2026-08-26
- Apply by: 2026-10-10
- Apply: https://job-boards.greenhouse.io/calahealth/jobs/6164406004
- Page: https://www.1752.vc/careers/jobs/cala-health-complaint-analyst/

## About the role

Turn quality insights into action. We’re looking for a sharp, detail-oriented Complaint Analyst to own the complaint lifecycle, investigate returned products, and uncover trends that elevate our Quality Management System (QMS)

## What they're looking for

- Associate or bachelor’s degree in an engineering or technical discipline
- Understanding of SQL, Python for querying databases, aggregating sparse records, and performing statistical analysis
- Experience with QMS concepts and the role of quality assurance in the medical device manufacturing environment is highly desired
- Strong written and verbal communication skills, analytical reasoning, attention to detail, and the ability to prioritize tasks to meet strict regulatory deadlines

Tags: Quality