# Customer Success Specialist at Cala Health

- Company: Cala Health
- What the company does: Backed by GV and Lux.
- Company website: https://calahealth.com
- Type: Startups
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Posted: 2026-10-23
- Apply by: 2026-12-07
- Apply: https://job-boards.greenhouse.io/calahealth/jobs/6233641004?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/cala-health-customer-success-specialist/

## About the role

The Customer Success Specialist (Contractor) will act as a professional representative of our organization to users of Cala Health products and services. This role involves working closely with customers to understand their needs, provide training and support for our patients, and ensure maximum value for our products. This individual will report to the Associate Director, Customer Success and will not have any direct reports. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s degree or higher required
- 3+ years medical device experience or healthcare experience including direct customer interaction
- Demonstrated track record of outstanding customer focus
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams
- Proficiency with customer relationship management (CRM) software and other relevant tools
- Proven problem-solving skills

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/cala-health-customer-success-specialist/