# Customer Success Lead at Cambio

- Company: Cambio
- What the company does: For asset managers, sustainability leaders, investors and property managers. Unify building data, automate compliance reporting, and identify ROI-ranked retrofit investments. Backed by Y Combinator and Pear VC.
- Company website: https://www.cambio.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: New York City
- Work setup: Remote
- Posted: 2026-08-07
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/cambio/c0ccf2c1-9a36-49a9-ba9d-6c778aeea2d7
- Page: https://www.1752.vc/careers/jobs/cambio-customer-success-lead/

## About the role

Cambio is growing rapidly and looking for a Customer Success Lead to build and head our best-in-class customer success program. As Cambio’s Customer Success Lead, you will own the end-to-end experience for our enterprise real estate customers. You will be responsible for ensuring that our customers derive maximum value from our platform by overseeing the customer journey, working with our Customer Success team to address customer needs, and driving our platform’s integration with quantitative reporting processes.

## What they're looking for

- 5+ years of experience in customer success, account management, or a related field, with specifically 2+ years of experience working with customers on climate / sustainability reporting
- Real estate / buildings experience: Familiarity with building energy benchmarking, real estate reporting metrics, and / or other energy-related experience
- Quantitative Skills: Strong analytical skills with the ability to create, manage, and interpret complex reports and data sets, with high attention to detail that leads to 100% data accuracy for Cambio customers
- Customer-centric relationship management: Proven track record of building and maintaining strong client / customer relationships, providing strategic guidance to customers, and owning customer processes
- Leadership background: Proven experience leading and managing a customer success team or similar role
- Communication Skills: Exceptionally strong written and verbal communication skills, strong translator between different audiences. Other spoken languages is a plus

Tags: Customer Success