# Principal Customer Success Manager at Cambridge Mobile Telematics

- Company: Cambridge Mobile Telematics
- What the company does: Cambridge Mobile Telematics is the world’s largest telematics service provider. Our mission is to make the world’s roads and drivers safer. Backed by General Catalyst and SoftBank VF.
- Company website: https://www.cmtelematics.com/
- Type: Startups
- Level: Principal and up
- Location: Cambridge, MA
- Work setup: On-site
- Pay: $103K to $129K base salary per year (USD)
- Posted: 2026-09-01
- Apply by: 2026-10-16
- Apply: https://www.cmtelematics.com/who-we-are/join-our-team/job-posting/?gh_jid=8170830
- Page: https://www.1752.vc/careers/jobs/cambridge-mobile-telematics-principal-customer-success-manager/

## About the role

The Customer Success group is the relationship management partner for our clients during the course of their partnership with CMT. As a member of Customer Success in the Sales organization, you will partner closely with Sales Executives to ensure growth and satisfaction with named accounts. You will be the primary point-of-contact for partners in the implementation phase starting from executed contract to go-live, and ensuring post-release success.

## What they're looking for

- Bachelor’s degree or equivalent years of experience and/or certification in a related field
- 7+ years of relevant professional working experience
- Proven track record of driving several, sophisticated programs
- Demonstrated success working across teams with the ability to synthesize what may appear to be contending priorities
- Tight-knit collaboration, planning, influencing, prioritization, and time management skills

Tags: Customer Success