# Senior Technical Support Engineer at Cambridge Mobile Telematics

- Company: Cambridge Mobile Telematics
- What the company does: Cambridge Mobile Telematics is the world’s largest telematics service provider. Our mission is to make the world’s roads and drivers safer. Backed by General Catalyst and SoftBank VF.
- Company website: https://www.cmtelematics.com/
- Type: Startups
- Level: Senior
- Location: Cambridge, MA
- Work setup: On-site
- Pay: $112K to $129K base salary per year (USD)
- Posted: 2026-08-20
- Apply by: 2026-10-08
- Apply: https://www.cmtelematics.com/who-we-are/join-our-team/job-posting/?gh_jid=8145761
- Page: https://www.1752.vc/careers/jobs/cambridge-mobile-telematics-senior-technical-support-engineer/

## About the role

CMT is looking for a collaborative, customer-committed, and creative Senior Technical Support Engineer to help us change the world. CMT has helped protect over 65 million drivers and prevent over 126,000 crashes worldwide. We build AI to solve some of the most difficult challenges in mobility — understanding and reducing risk, detecting crashes, and getting people life-saving help. The problems are hard. The impact is real. No matter your role, your work will matter at CMT.

## What they're looking for

- Bachelor’s degree or equivalent years of experience and/or certification in a related field
- 4+ years of relevant working experience in troubleshooting issues directly with external clients/customers
- CS degree preferred
- Must be experienced in resolving complex technical issues effectively in a timely fashion
- Experience with external support ticket system (clients/customers) and adhering to SLAs
- Superior customer service orientation

Tags: Tech Support