# Customer Success Manager, Global Strategic Brands at Canary Technologies

- Company: Canary Technologies
- What the company does: Canary's award-winning hospitality software improves the guest experience, streamlines operations and boosts revenue. Trusted by 20,000+ hotels worldwide. Backed by Insight and Y Combinator.
- Company website: https://www.canarytechnologies.com
- Type: Startups
- Level: Senior
- Location: Washington, D.C.
- Work setup: Remote
- Pay: $147K to $200K base salary per year (USD)
- Posted: 2026-09-23
- Apply by: 2026-11-07
- Apply: https://jobs.lever.co/canarytechnologies/224a89aa-c1ad-47e4-8004-e082538a12af
- Page: https://www.1752.vc/careers/jobs/canary-technologies-customer-success-manager-global-strategic-brands/

## About the role

As a Customer Success Manager, Global Strategic Brands you will serve as the strategic owner of Canary’s largest and most complex enterprise hotel groups. You will quarterback across deployments, expansions, and adoption initiatives—ensuring that Canary delivers measurable value and becomes a long-term strategic partner to our enterprise customers.

## What they're looking for

- BA/BS degree
- 5+ years in Enterprise Customer Success, Account Management, or Strategic Consulting—preferably in hospitality technology or SaaS
- Proven ability to manage complex, multi-stakeholder enterprise accounts
- Strong executive communication skills with the ability to influence C-level stakeholders
- Experience in strategic planning and account growth within global or multi-property enterprises
- Collaborative mindset, with proven ability to work cross-functionally with technical and commercial counterparts

Tags: Customer Success