# Senior Mid-Market Implementation Manager at Canary Technologies

- Company: Canary Technologies
- What the company does: Canary's award-winning hospitality software improves the guest experience, streamlines operations and boosts revenue. Trusted by 20,000+ hotels worldwide. Backed by Insight and Y Combinator.
- Company website: https://www.canarytechnologies.com
- Type: Startups
- Level: Senior
- Location: New York, NY
- Work setup: Hybrid
- Pay: $104K to $127K base salary per year (USD)
- Posted: 2026-08-03
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/canarytechnologies/64d79af2-2b8c-4f57-b9c5-d374b9ef8d1c
- Page: https://www.1752.vc/careers/jobs/canary-technologies-senior-mid-market-implementation-manager/

## About the role

The Senior Mid-Market Implementation Manager owns the onboarding and go-live of Canary's most complex, higher-value hotel and hotel-group clients. This is a portfolio position: you will run multiple mid-market deployments in parallel, each with several stakeholders, custom configurations, and integrations to property systems (PMS, payment, and other third-party platforms).

## What they're looking for

- Bachelor's degree (BS/BA)
- 2-3 years of proven experience in account management or customer success, preferably within a B2B SaaS environment
- Excellent communication abilities and presentation skills, capable of building trust and rapport with diverse stakeholders
- Proven track record managing a portfolio of concurrent implementations and delivering to go-live on time
- Charisma + consultative mindset: sets success criteria up front, drives adoption, and spots expansion opportunities
- Ability to manage multiple accounts simultaneously and prioritize tasks effectively

Tags: Customer Success