# Director of Account Management at Canopy

- Company: Canopy
- What the company does: Canopy is a cloud-based accounting practice management software with CRM, document management, a client portal app, workflow, payments, time and billing. Backed by NEA.
- Company website: https://www.getcanopy.com/
- Type: Startups
- Level: Principal and up
- Location: Draper, UT
- Work setup: On-site
- Posted: 2026-11-03
- Apply by: 2026-12-18
- Apply: https://job-boards.greenhouse.io/canopytax/jobs/4478673009?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/canopy-director-of-account-management/

## About the role

We are hiring a Director of Account Management to build and lead the next evolution of our customer-facing organization. You’ll have the opportunity to continue to build the Account Management function, define processes, shape the customer journey, and scale a growing team of high-performing Account Managers. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 8+ years of experience in Account Management or Sales in a B2B SaaS environment
- 5+ years of experience leading Account Management or Sales teams, experience building a team from scratch strongly preferred
- Strong understanding of SaaS customer lifecycles, renewal and expansion motions, and account health measurement
- Proven experience owning retention, churn mitigation, and expansion targets
- Ability to leverage AI tools (e.g., for forecasting, insights, automation, and communication augmentation) to enhance team performance
- Excellent leadership, coaching, and people development skills

Tags: Customer Success Management

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/canopy-director-of-account-management/