# Operations Analyst, Consumer at Cape

- Company: Cape
- What the company does: Cape is the AI platform for partnerships, warm intros, and event marketing — built for teams whose revenue runs on relationships. Backed by a16z and IVP.
- Company website: https://www.cape.co
- Type: Startups
- Level: Analyst
- Location: Hybrid: New York, NY
- Work setup: Remote
- Pay: $100K to $110K base salary per year (USD)
- Posted: 2026-10-05
- Apply by: 2026-11-19
- Apply: https://jobs.ashbyhq.com/cape/ba0cdd14-ad58-4b90-b036-d6d4d77f125e?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/cape-operations-analyst-consumer/

## About the role

Cape Operations Analysts are the high-stakes go-getters who handle our most critical customer touch points. We are Cape's frontline customer success team - technical operators who take on high-volume workflows that impact our privacy-focused Telco business. You will be responsible for managing complex customer interactions and technical troubleshooting, while simultaneously building the operational backend to lead and scale Cape. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Strong Verbal & Technical Communication: You can lead a technical conversation with engineers and customers with clarity, authority, and empathy
- The "Star Player" Mindset: Ability to handle high-volume tasks and multitask across multiple customer issues simultaneously without dropping the ball
- Leadership Potential: Experience (or a clear desire) in managing people and workflows, you want to build a team, not just work solo
- Bachelor’s Degree or equivalent experience: Background in business, operations, national service, or a related field (preferred)
- Prior Experience: Proven track record in a fast-paced operations role, customer support, or executing high-volume technical tasks

Tags: Marketing & Customer Ops

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/cape-operations-analyst-consumer/