# Customer Support Specialist at Cargomatic

- Company: Cargomatic
- What the company does: Cargomatic solves local freight with a marketplace of more than 22,000 professional drivers. We meet the needs of every supply chain. Backed by SoftBank VF.
- Company website: https://cargomatic.com/
- Type: Startups
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://job-boards.greenhouse.io/cargomatic/jobs/5430657008
- Page: https://www.1752.vc/careers/jobs/cargomatic-customer-support-specialist/

## About the role

Cargomatic is seeking a highly organized and customer-focused Customer Support Specialist to support our client. This role serves as a key point of contact between our client and Cargomatic’s operations teams, ensuring shipments are coordinated efficiently, issues are resolved quickly, and customers receive timely and accurate updates.

## What they're looking for

- 2+ years of experience in customer support, logistics, transportation, freight, dispatch, or account coordination
- Experience supporting customers in a fast-paced operational environment preferred
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities and follow through on open issues
- Strong problem-solving skills and sound judgment

Tags: Operations