# Care Companion I at Carrot Fertility

- Company: Carrot Fertility
- What the company does: Open the door to fertility care for every employee. Reduce healthcare costs and drive healthier outcomes with Carrot's global fertility benefits. Backed by Y Combinator.
- Company website: https://www.get-carrot.com/
- Type: Startups
- Level: Mid level
- Location: Des Moines, Iowa
- Work setup: On-site
- Posted: 2026-10-08
- Apply by: 2026-11-22
- Apply: https://job-boards.greenhouse.io/carrotfertility/jobs/6219958004?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/carrot-fertility-care-companion-i/

## About the role

Care Companions are at the heart of the member experience at Carrot. In this role, you help people navigate deeply personal fertility, family-building, and hormonal health journeys with clarity, empathy, and confidence. You are often the person who turns a complex or overwhelming moment into one that feels supported, informed, and actionable. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Deliver support in both English and Spanish, ensuring Spanish-speaking members receive the same quality of care as every other member
- Previous call center experience and an understanding of call center KPIs
- Experience working at a fast-growing tech or digital health company
- Experience with Zendesk or a similar CRM platform
- Past experience in the family-forming space, such as fertility care, adoption, donor-assisted reproduction, or gestational carrier arrangements

Tags: Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/carrot-fertility-care-companion-i/