# Customer Success Executive, Health Plans at Carrot Fertility

- Company: Carrot Fertility
- What the company does: Open the door to fertility care for every employee. Reduce healthcare costs and drive healthier outcomes with Carrot's global fertility benefits. Backed by Y Combinator.
- Company website: https://www.get-carrot.com/
- Type: Startups
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Pay: $108K to $130K base salary per year (USD)
- Posted: 2026-09-17
- Apply by: 2026-11-01
- Apply: https://job-boards.greenhouse.io/carrotfertility/jobs/6190610004
- Page: https://www.1752.vc/careers/jobs/carrot-fertility-customer-success-executive-health-plans/

## About the role

Every renewed partnership and every increase in member engagement means more people can access fertility and family-building care at scale. This role sits at the center of that impact, connecting customer outcomes in the payer market to Carrot's mission of providing care for everyone, everywhere. Throughout the process, we will share additional context about the team, business priorities, customer landscape, and what success looks like in this role.

## What they're looking for

- Existing relationships within national or regional health plans
- Familiarity with payer operations such as clinical program integration, network strategy, or utilization and outcomes reporting
- Experience with Salesforce or another CRM, managing tasks efficiently in a dynamic environment
- Strong analytical, writing, and communication skills with sharp attention to detail
- Comfort navigating ambiguity in a growing segment, highly organized, diligent, and self-motivated
- Willingness to travel for customer meetings and industry conferences

Tags: Operations