# Technical Support Specialist at Cart.com

- Company: Cart.com
- What the company does: Cart.com is the leading unified commerce and logistics solutions provider, enabling B2C and B2B companies from discovery to delivery.
- Company website: https://cart.com
- Type: Startups
- Level: Mid level
- Location: Groveport-OH Fulfillment Center 1
- Work setup: On-site
- Posted: 2026-08-25
- Apply by: 2026-10-09
- Apply: https://cart.wd1.myworkdayjobs.com/en-US/Cart/job/Groveport-OH-Fulfillment-Center-1/Technical-Support-Specialist_R-102415
- Page: https://www.1752.vc/careers/jobs/cart-com-technical-support-specialist/

## About the role

Cart.com is looking for a Technical Support Specialist who is able to solve complex problems and provide level 2 and 3 technical support working closely with Operations, Technical Services, Application Development, clients, and vendors as required. Provide analysis and troubleshooting for complex technical problems related to operations, service management, desktop, and store support with minimal supervision.

## What they're looking for

- Experience with systems documentation and system troubleshooting
- High level support experience
- Retail experience
- Excellent verbal and written communication skills
- Technical analysis and support
- Demonstrated knowledge of basic hardware/software installation, configuration, and capabilities