# Senior Support Analyst - Private Equity at Carta

- Company: Carta
- What the company does: Carta’s ERP for private capital combines software and services to deliver connected clarity and control across equity, fund, and portfolio management. Backed by Lightspeed and a16z.
- Company website: https://carta.com/
- Type: Startups
- Level: Senior
- Location: Sandy, UT
- Work setup: On-site
- Posted: 2026-08-25
- Apply by: 2026-10-09
- Apply: https://job-boards.greenhouse.io/carta/jobs/7918458003
- Page: https://www.1752.vc/careers/jobs/carta-senior-support-analyst-private-equity/

## About the role

We're looking for someone who doesn't wait for a problem to be assigned to them — they spot it first, get curious about why it's happening, and are genuinely energized by figuring it out. If you’re proactive, analytical, and have a solid technical foundation, this is the right position for you.

## What they're looking for

- Strong user empathy and expertise in the full lifecycle of a support case
- Strong Background in B2B relationship management
- 5+ years of experience in software development, technical support, or quality assurance
- Genuinely excited by solving problems — you find unresolved issues energizing, not draining, and you look for creative ways to get to a solution
- Genuine enjoyment of helping others learn new features and complex concepts
- Proven experience in building and maintaining relationships with customers and internal team members

Tags: Customer Support