# Technical Account Manager at Cartesia

- Company: Cartesia
- What the company does: Integrate real-time text-to-speech with Sonic-3.6, Cartesia. Backed by General Catalyst, Index and Kleiner Perkins.
- Company website: https://www.cartesia.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: *HQ - San Francisco, CA
- Work setup: On-site
- Pay: $220K to $280K base salary per year (USD)
- Posted: 2026-04-21
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/cartesia/93d26b1a-b065-48a5-889a-9314cac1c9a8
- Page: https://www.1752.vc/careers/jobs/cartesia-technical-account-manager/

## About the role

We're looking to hire a Technical Account Manager to own the enterprise customer technical relationship from signed contract through production and beyond. As a key member of our early GTM team, you'll drive customers to go-live, keep them healthy, and grow their usage over time— scoping problems, removing blockers, bringing the right people, and driving to conclusion.

## What they're looking for

- 6+ years of experience in technical account management, customer success, solutions engineering, or a related customer-facing technical role at a high-growth B2B company
- Genuinely technical: can read API docs, understand system architecture, triage integration issues, and hold a real conversation with an engineer
- Proven ability to manage a complex multi-stakeholder book simultaneously: know which fires to fight and which to watch, with prioritization judgment over process compliance
- Strong project management instincts without being a "project manager" — can run a complex implementation end-to-end and keep 15 accounts moving at once
- Excellent problem scoper: hears "it's broken" and turns it into a clear problem statement, routes it correctly on the first try, and drives to resolution
- Strong communicator across altitudes — can run a daily standup with engineers and a QBR with a VP without losing substance in either direction

Tags: GTM