# Customer Success Lead at CentralReach

- Company: CentralReach
- What the company does: ABA and Multidisciplinary Software Solutions for Autism & IDD Care. End-to-end software that supports the efficient delivery of care. Backed by Insight.
- Company website: https://centralreach.com/
- Type: Startups
- Level: Senior
- Location: Fort Lauderdale, Florida, United States, Holmdel, New Jersey, United States
- Work setup: On-site
- Posted: 2026-07-17
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/centralreach/jobs/4318568009
- Page: https://www.1752.vc/careers/jobs/centralreach-customer-success-lead/

## About the role

As a Customer Success Lead (CSL), you will be responsible for building relationships and strengthening overall product adoption and engagement with our customers. You'll work closely with key stakeholders to understand their business objectives, acting as their trusted advisor in using CentralReach effectively toward their desired outcomes.

## What they're looking for

- An understanding of Customer Success and CS metrics
- An ability to build positive relationships internally and externally
- Ability to work well with others and collaborate effectively
- Strong customer relationship building skills
- Strong organizational skills
- High degree of conflict resolution

Tags: Customer Success