# Technical Escalation Manager at CentralReach

- Company: CentralReach
- What the company does: ABA and Multidisciplinary Software Solutions for Autism & IDD Care. End-to-end software that supports the efficient delivery of care. Backed by Insight.
- Company website: https://centralreach.com/
- Type: Startups
- Level: Senior
- Location: Fort Lauderdale, Florida
- Work setup: On-site
- Posted: 2026-11-02
- Apply by: 2026-12-17
- Apply: https://job-boards.greenhouse.io/centralreach/jobs/4476386009?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/centralreach-technical-escalation-manager/

## About the role

The Technical Escalation Manager is responsible for case escalations from the Customer-facing teams to our Product organization. To be successful in this role, you must possess strong inter-departmental skills to ensure the features being advocated for are the right ones for our customers. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 2+ years in the ABA space with domain around Clinical and Practice Management
- 1+ years experience in a B2B SaaS company
- Analytical and process-oriented mindset
- Clear, effective and communication skills
- Ability to prioritize work and shift priorities as needed to meet deadlines
- Strong communication and presentation skills

Tags: Customer Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/centralreach-technical-escalation-manager/