# Customer Support Analyst - Morning Shift at CENTRL Inc

- Company: CENTRL Inc
- What the company does: Backed by Nyca Partners.
- Company website: https://oncentrl.com
- Type: Startups
- Level: Analyst
- Location: Mountain View, CA
- Work setup: Remote
- Posted: 2026-10-27
- Apply by: 2026-12-11
- Apply: https://centrl.breezy.hr/p/44ab9887c100-customer-support-analyst-morning-shift?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/centrl-inc-customer-support-analyst-morning-shift/

## About the role

In this role you will be part of a team supporting our Enterprise B2B SaaS platform. As a product support specialist, you will become a product expert who solves issues on our customer’s behalf and ensure that high customer service standards are met. Looking for talented, professional, and technology skilled individuals. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Help develop Customer Support processes for a rapidly growing organization and team
- Respond to product functionality and technical support requests for our enterprise business clients in a timely, efficient and professional manner
- Help customers with application support needs, guidance on functionality, configuration and flow recommendations to support their business use case, and general technical questions when necessary
- Perform troubleshooting to identify causes and recommend remedies to user issues, working with internal engineering teams as necessary
- Provide feedback and analysis to our internal product development team on enhancements & improvements for the product
- Help develop regular website/application, adoption, usage, and customer support metrics & analytics


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/centrl-inc-customer-support-analyst-morning-shift/