# Customer Success Manager at Cents

- Company: Cents
- What the company does: Backed by Bessemer.
- Company website: https://www.trycents.com/
- Type: Startups
- Level: Senior
- Location: New York, NY
- Work setup: Hybrid
- Pay: $90K to $100K base salary per year (USD)
- Posted: 2026-08-14
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/cents/10395ded-17cd-4140-ab10-b88a2cdbc1fe
- Page: https://www.1752.vc/careers/jobs/cents-customer-success-manager/

## About the role

You should have a true entrepreneurial spirit, be open to frequent change, and have a passion for helping small business owners grow. As a start-up, you’ll play a key role in managing account relationships and building revenue through different features and aspects. Our company is revolutionizing how laundromat owners use the software and your goal should be to help guide them through their lifecycle with Cents.

## What they're looking for

- B.A, B.S. or equivalent degree preferred, but not required
- At least 6 months to 1 year of inside sales or account management experience
- Experience in SaaS is preferred, but not required
- Tech-savviness with an ability to conduct presentations virtually using Zoom and troubleshoot any complications that arise as a result
- Organizational skills, detail, and task-oriented
- Excellent written and verbal communication skills

Tags: Customer Success