# Staff Customer Success Manager, Majors (Financial Services) at Chainguard

- Company: Chainguard
- What the company does: Chainguard provides trusted open source artifacts for every layer of your modern software stack—containers, language libraries, and VM images. Backed by General Catalyst, Kleiner Perkins and Lightspeed.
- Company website: https://www.chainguard.dev/
- Type: Startups
- Level: Senior
- Location: United States - Remote
- Work setup: Remote
- Posted: 2026-07-10
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/chainguard/jobs/4694869006
- Page: https://www.1752.vc/careers/jobs/chainguard-staff-customer-success-manager-majors-financial-services/

## About the role

As a Majors Customer Success Manager at Chainguard, you will serve as the strategic business partner for a select portfolio of our most important financial services customers. You will be the post-sales primary point of contact, responsible for driving outcomes, building executive relationships, and ensuring customers realize measurable value from Chainguard.

## What they're looking for

- 5+ years in enterprise customer-facing roles, with a strong preference for experience in or adjacent to financial services. Customer Success, Strategic Account Management, or Consulting backgrounds are all relevant
- Familiarity with financial services regulatory and compliance drivers (SOC 2, FedRAMP, PCI DSS, operational resilience frameworks) and how they shape security buying decisions
- This is a high-autonomy role. You are expected to take full ownership of your portfolio, make independent decisions about account strategy and escalation, and build new playbooks when existing ones do not fit
- Strong executive presence and communication skills, both written and verbal
- High emotional intelligence, strong prioritization instincts, and comfort navigating ambiguity

Tags: Customer Success Management