# Customer Engineer at Chartahealth

- Company: Chartahealth
- What the company does: Charta is the AI chart review platform that delivers 11% revenue lift by scaling pre-billing chart review across 100% of patient encounters. Backed by Madrona and South Park Commons.
- Company website: https://www.chartahealth.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: San Francisco
- Work setup: On-site
- Pay: $90K to $150K base salary per year (USD)
- Posted: 2026-09-25
- Apply by: 2026-11-09
- Apply: https://jobs.ashbyhq.com/chartahealth/92849d59-cbcc-4d37-b9a8-18f1fb374f58
- Page: https://www.1752.vc/careers/jobs/chartahealth-customer-engineer/

## About the role

We're looking for a Support Engineer to be the first technical line of defense behind our customer-facing team. When a client reports that something looks wrong - a chart that wasn't processed, a code that didn't appear, an integration that stopped sending data, an output that doesn't match what the clinician documented - you are the person who figures out what actually happened, why, and what it would take to fix it.

Tags: Engineering