# Full-Stack Engineer, Human Agent Tooling at Chime

- Company: Chime
- What the company does: Backed by SoftBank VF, ICONIQ and Menlo.
- Company website: https://www.chime.com/
- Type: Startups
- Level: Mid level
- Location: San Francisco, CA, USA
- Work setup: On-site
- Posted: 2026-07-30
- Apply by: 2026-10-12
- Apply: https://boards.greenhouse.io/chime/jobs/8606649002?gh_jid=8606649002
- Page: https://www.1752.vc/careers/jobs/chime-full-stack-engineer-human-agent-tooling/

## About the role

The Human Agent Tooling team builds the software Chime's support agents use every day to help members. When a member has a problem a bot can't solve, a human agent picks it up — and the tools we build are what let that agent understand the member's situation, take the right action, and resolve the issue quickly and safely. That includes the agent workspace, case management, the systems that surface member context in real time, and the controls that govern what actions agents can take.

## What they're looking for

- Some professional software development experience (roughly 1+ years) or equivalent through internships, projects, or a strong CS foundation
- Exposure to Ruby on Rails or a comparable web framework, or eagerness to learn it
- Familiarity with working against a database
- An appreciation for maintainable, well-tested code
- A strong desire to learn and to dig into how things actually work
- Curiosity about the people who use what you build

Tags: Trust and Safety Engineering