# Sr. CRM Operations Manager at Chime

- Company: Chime
- What the company does: Backed by SoftBank VF, ICONIQ and Menlo.
- Company website: https://www.chime.com/
- Type: Startups
- Level: Senior
- Location: San Francisco, CA, USA
- Work setup: On-site
- Posted: 2026-10-28
- Apply by: 2026-12-12
- Apply: https://boards.greenhouse.io/chime/jobs/8922747002?gh_jid=8922747002&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/chime-sr-crm-operations-manager/

## About the role

We're hiring a Sr. CRM Operations Manager to help transform how Chime's Lifecycle Marketing & CRM team operates and scales. You'll lead our most important cross-functional CRM initiatives, connecting Lifecycle Marketing, MarTech, Engineering, and other partners to turn complex business needs into scalable systems and processes. As a strategic individual contributor, you'll influence technical roadmaps, improve operational efficiency, and help us build smarter, more automated member experiences. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 8+ years of experience in CRM operations, marketing program management, or marketing technology alignment, with a track record of working in complex marketing environments
- Demonstrated ownership of large cross-functional initiatives , taking ambiguous business problems through planning, implementation, stakeholder alignment, and successful adoption
- Strong business-to-technical translation skills , including experience turning marketing needs into actionable requirements for Product, Engineering, and data teams
- Deep familiarity with enterprise CRM platforms such as Braze, Iterable, or Salesforce Marketing Cloud, including how data infrastructure supports lifecycle marketing capabilities
- Experience building scalable operating frameworks , including campaign intake, operational governance, quality assurance, and documentation standards
- Exceptional stakeholder management and communication skills , with the ability to influence senior leaders, resolve competing priorities, and drive decisions without direct authority

Tags: Growth Marketing

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/chime-sr-crm-operations-manager/