# Sr. Instructional Designer, Learning Operations at Chime

- Company: Chime
- What the company does: Backed by SoftBank VF, ICONIQ and Menlo.
- Company website: https://www.chime.com/
- Type: Startups
- Level: Senior
- Location: Remote, USA
- Work setup: Remote
- Posted: 2026-09-30
- Apply by: 2026-11-23
- Apply: https://boards.greenhouse.io/chime/jobs/8842932002?gh_jid=8842932002&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/chime-sr-instructional-designer-learning-operations/

## About the role

As a Senior Instructional Designer, you will join Chime’s Operations and Member Experience Learning & Development team to design highly engaging, interactive, and modern learning strategies and experiences for our agents across our BPOs. You will apply your knowledge of adult learning methodologies to drive business outcomes through the development of a broad range of innovative learning solutions (e.g. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- You have an eye for design, a serious obsession with learning and a proven ability to tie learning events to measurable outcomes that reflect our mission and culture
- Subject matter expertise in adult learning theory and instructional design best practices in all modalities with the ability to convert strategies to effective and engaging learning experiences
- 7+ years of experience designing and developing multi-modality learning (eLearning, instructor-led, video, etc.), including system simulations, branching scenarios, and other in-depth e-learning solutions
- Experience analyzing source material and creating design documents to share with developers
- Experience leveraging AI tools in your daily workflow to accelerate learning outputs, while evaluating those outputs to maintain learning quality and business outcomes
- Experience working in an agile and waterfall (ADDIE) design environment

Tags: Operations

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/chime-sr-instructional-designer-learning-operations/