# VP, Customer Engineering & Success at CircleCI

- Company: CircleCI
- What the company does: Deliver production-ready software at AI speed. CircleCI helps modern teams validate, test, and ship every change with intelligent automation. Backed by 500 Global, IVP and Sapphire.
- Company website: https://circleci.com
- Type: Startups
- Level: Principal and up
- Location: San Francisco, CA
- Work setup: On-site
- Posted: 2026-11-04
- Apply by: 2026-12-19
- Apply: http://www.circleci.com/careers/jobs/8918381002/?gh_jid=8918381002&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/circleci-vp-customer-engineering-and-success/

## About the role

Reporting to the Chief Revenue Officer, the VP of Customer Engineering & Success leads CircleCI’s full technical customer journey, from pre-sales technical wins through adoption, support, renewal, and expansion. You’ll unite field engineering, technical success, digital success, and support engineering into one connected motion, so customers get a consistent and expert experience no matter how they engage with us. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experience in DevOps, CI/CD, developer tools, or platform engineering companies
- Background leading organizations through a merger of functions (for example, combining pre-sales engineering and post-sales success teams under one leader)
- Experience with consumption- or usage-based pricing models and the adoption and expansion motions that go with them
- Experience building or scaling a professional services or paid technical advisory offering
- Experience using AI and automation to scale customer engagement, support deflection, or health monitoring
- Customer success leadership in a high-growth or post-restructure environment where you built new motions from the ground up

Tags: Sales

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/circleci-vp-customer-engineering-and-success/