# Lead User Experience Researcher at Cisco

- Company: Cisco
- What the company does: Cisco is a worldwide technology leader powering an inclusive future for all. Learn more about our products, services, solutions, and innovations. Backed by Sequoia and Menlo.
- Company website: https://www.cisco.com/
- Type: Startups
- Level: Senior
- Location: Milpitas, California, US
- Work setup: On-site
- Posted: 2026-10-23
- Apply by: 2026-12-07
- Apply: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Milpitas-California-US/Lead-User-Experience-Researcher_2029046?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/cisco-lead-user-experience-researcher/

## About the role

As a Lead UX Researcher, you’ll be part of the AI Software & Platform Team, working on Cisco Cloud Control, AI Canvas, Studio and Marketplace. In this role, you’ll drive a deep understanding of users to shape the future of Cisco’s user experiences across the platform and its AI-powered solutions. You will also: Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelors + 8 years of related experience, or Masters + 6 years of related experience, or PhD + 3 years of related experience, or equivalent related work experience
- 7+ years leading end-to-end quantitative and qualitative UX research (discovery, planning, recruitment, execution, synthesis, analysis, presentation), ideally applying AI to augment and accelerate your research craft
- Experience partnering with Product, Design, Data Science and Engineering teams to define and execute user-centered success measures and measurement plans
- Experience using quantitative research skills e.g. surveys (SUS, CSAT, NPS, SEQ), statistical analysis, benchmarking, A/B and multivariant testing
- Experience with qualitative research e.g. user interviews, moderated and/or unmoderated usability testing, concept evaluations, journey mapping
- Experience applying AI to augment and accelerate your research craft


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/cisco-lead-user-experience-researcher/