# Founding Customer Success Manager at Clicks Health

- Company: Clicks Health (YC F25)
- What the company does: AI agents for your healthcare back-office operations. Backed by Y Combinator.
- Company website: https://www.goclicks.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco, CA, US
- Work setup: On-site
- Pay: $100K to $180K base salary per year (USD)
- Posted: 2026-01-29
- Apply by: 2026-10-08
- Apply: https://www.ycombinator.com/companies/clicks-health/jobs/W1bSKC4-founding-customer-success-manager
- Page: https://www.1752.vc/careers/jobs/clicks-health-founding-customer-success-manager/

## About the role

As our Founding Customer Success Manager, you own the relationship with every customer from the moment a contract is signed. You sit at the intersection of operations, analytics, and product: part implementation lead, part trusted advisor, part ROI analyst. This is not a reactive support role. You will be embedded with customers, mapping their workflows, configuring our AI agents to automate them, and building the business cases that demonstrate impact and drive account expansion.

## What they're looking for

- 2-3 years in consulting, account management, customer success, or a similar client-facing role
- Degree in Computer Science, Mathematics, Physics, Engineering, or a related quantitative field
- Strong analytical skills: you can build ROI models, interpret operational data, and present business cases to senior stakeholders
- Genuine obsession with AI and how it is reshaping the way large organizations operate
- Excellent communicator: you distill complexity into clear, compelling narratives for both technical and non-technical audiences
- Comfortable with ambiguity and energized by building from scratch

Tags: Sales