# Senior Technical Account Manager - Customer Success (AMER) at ClickUp

- Company: ClickUp
- What the company does: Our mission is to make the world more productive. To do this, we built the everything app for work - Tasks, Docs, Goals, and Chat. Backed by Lightspeed and a16z.
- Company website: https://clickup.com/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $110K to $150K base salary per year (USD)
- Posted: 2026-09-30
- Apply by: 2026-11-23
- Apply: https://jobs.ashbyhq.com/clickup/f0763501-cbdd-498d-91a3-c88e4e3b93a0?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/clickup-senior-technical-account-manager-customer-success-amer/

## About the role

Senior Technical Account Manager - Customer Success at ClickUp act as the strategic and technical owner of the customer relationship, ensuring every customer achieves measurable success through ClickUp product and AI feature set. Lead or support the end-to-end onboarding and implementation of ClickUp, from discovery and solution design to training and go-live support. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Technical Acumen: Deep understanding of ClickUp platform capabilities, automation logic, integrations, and AI Agent functionality. Able to translate business needs into technical solutions
- AI Expertise: Familiar with generative AI concepts, prompt design, and automation frameworks. Skilled at identifying and scoping AI use cases and consumption plans
- Consultative Discovery: Exceptional at workflow analysis, process design, and identifying friction points. Uses structured discovery to map customer needs into ClickUp
- Project and Program Management: Ability to manage complex customer programs with multiple stakeholders, deadlines, and outcomes. Skilled at running structured account plans
- Data and Reporting: Comfortable using dashboards and metrics to communicate health, adoption, and ROI. Interprets usage data to drive recommendations
- Customer Engagement: Executive presence and strong communication skills. Builds trust at both ATL and BTL levels through credibility and clarity

Tags: Customer Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/clickup-senior-technical-account-manager-customer-success-amer/