# City Manager, New Jersey at Coco

- Company: Coco
- What the company does: Coco is a last-mile delivery service that deploys human-operated sidewalk robots to transport goods from merchants to their customers. Backed by Pelion Venture Partners.
- Company website: https://cocodelivery.com
- Type: Startups
- Level: Senior
- Location: Jersey City
- Work setup: On-site
- Pay: $140K to $160K base salary per year (USD)
- Posted: 2026-09-02
- Apply by: 2026-10-17
- Apply: https://jobs.ashbyhq.com/cocodelivery/50c0e4f2-f0f3-4027-9122-d35d6f41cfc8
- Page: https://www.1752.vc/careers/jobs/coco-city-manager-new-jersey/

## About the role

Own city-level operations : Manage day-to-day fleet health, deployment zones, and operational uptime across all active merchant locations in New Jersey. You are accountable for hitting the numbers—delivery completion rate, uptime, cost per delivery—and you'll know at any given moment exactly where you stand.

## What they're looking for

- 3+ years of experience managing a hands-on, physical-world operation—think restaurant general manager, fulfillment center manager, field operations manager, or similar. You've run something where stuff actually happens in the real world, not just on a screen
- Proven track record managing a direct labor workforce—whether in-house or contract—including hiring, scheduling, performance management, and holding people accountable to standards
- Metrics-driven operating style: you set KPIs, track them rigorously, and self-motivate to do whatever it takes to hit them. You don't need to be chased for numbers, you bring them
- Extreme attention to detail: you notice when things aren't being done right, you build processes to prevent recurrence, and you create a culture where standards are taken seriously
- Strong relationship management skills—comfortable working with restaurant operators, platform partners, and city officials alike
- Highly organized with the ability to juggle multiple competing priorities without things falling through the cracks

Tags: Operations