# Sales Operations Lead at Coder

- Company: Coder
- What the company does: Give developers a secure, governed environment to run AI coding agents at scale. Self-hosted infrastructure with full control over agent permissions, audit logging, and compliance. Backed by Bessemer and Redpoint.
- Company website: https://coder.com/
- Type: Startups
- Level: Senior
- Location: United States
- Work setup: Remote
- Pay: $91K to $141K base salary per year (USD)
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://jobs.ashbyhq.com/coder/579336f9-2022-488c-8b1f-5caadafb08d6
- Page: https://www.1752.vc/careers/jobs/coder-sales-operations-lead/

## About the role

Serve as the operational point person for the AMER Customer Success organization, partnering closely with CSMs and CS leadership. Own and continuously improve Pylon workflows, configurations, and automations supporting customer communication, ticketing, and CS processes.

## What they're looking for

- 2+ years of experience in Sales Operations, Revenue Operations, Customer Success Operations, or a related go-to-market operations role
- Hands-on experience administering and optimizing Pylon
- Strong experience with Salesforce, including managing workflows, reporting, data quality, or process improvements
- Experience supporting a Customer Success organization and understanding the operational needs of CSM teams
- Familiarity with customer health, renewals, retention, expansion, NRR, and GRR
- Strong analytical and problem-solving skills, with the ability to turn ambiguous problems into practical, scalable processes

Tags: Revenue