# Billing Support Specialist at Coderabbit

- Company: Coderabbit
- What the company does: AI-first pull request reviewer with context-aware feedback, line-by-line code suggestions, and real-time chat. Backed by CRV.
- Company website: https://www.coderabbit.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: SF | Boston
- Work setup: On-site
- Pay: $80K to $110K base salary per year (USD)
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://jobs.ashbyhq.com/coderabbit/f90280fd-8155-44c3-bfd1-b46f51166451?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/coderabbit-billing-support-specialist/

## About the role

At CodeRabbit, we are looking for a customer-focused and detail-oriented Billing Support Specialist to join our growing Customer Support organization. In this role, you will be responsible for handling billing-related customer inquiries, including subscriptions, payments, refunds, credits, invoices, and account changes. You will help customers navigate billing questions and resolve issues while ensuring a positive customer experience. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- At least 2 years of experience in customer support, billing support, subscription management, or a related customer-facing role
- Excellent written and verbal communication skills, with business fluency in English
- Strong understanding of subscription-based billing models, including recurring payments, renewals, credits, refunds, and cancellations
- Excellent problem-solving skills and the ability to make thoughtful decisions in complex customer situations
- Strong customer-first mindset with the ability to balance customer satisfaction and company policies
- Experience handling difficult or sensitive customer conversations

Tags: Customer Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/coderabbit-billing-support-specialist/