# Director, Enterprise Customer Success Management at Coderabbit

- Company: Coderabbit
- What the company does: AI-first pull request reviewer with context-aware feedback, line-by-line code suggestions, and real-time chat. Backed by CRV.
- Company website: https://www.coderabbit.ai/
- Type: Startups (AI role)
- Level: Principal and up
- Location: San Francisco
- Work setup: Remote
- Pay: $200K to $275K base salary per year (USD)
- Posted: 2026-10-15
- Apply by: 2026-11-29
- Apply: https://jobs.ashbyhq.com/coderabbit/4343a4b5-e98e-4e4e-a466-d1c899d59c2b?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/coderabbit-director-enterprise-customer-success-management/

## About the role

At CodeRabbit, we seek an exceptional, passionate Director of Customer Success Management to join our growing customer success organization in the Americas theater. Reporting to the VP of Customer Success, you will ensure our customers realize value with our AI-powered code review platform. You will lead and develop the organization responsible for the success and happiness of customers — across enterprises and startups. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- At least 10+ years of experience in customer success, account management, or a similar role, with at least 5 years in a leadership role
- Demonstrated success building and scaling customer-facing teams in a high-growth technology company
- Technical competency to understand CodeRabbit’s software and build strong relationships with highly technical prospects and key business stakeholders
- Strong knowledge of the customer success space, including experience with negotiations and procurement processes
- Customer Obsession: a passion to deliver a high-quality customer experience and a curiosity to help solve their problems
- Comfortable and proficient with various sales methodologies such as MEDDPICC, SPICED, and Command of Message

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/coderabbit-director-enterprise-customer-success-management/