# Regional Director of Pooled Customer Success at Coderabbit

- Company: Coderabbit
- What the company does: AI-first pull request reviewer with context-aware feedback, line-by-line code suggestions, and real-time chat. Backed by CRV.
- Company website: https://www.coderabbit.ai/
- Type: Startups (AI role)
- Level: Principal and up
- Location: San Francisco
- Work setup: Remote
- Pay: $200K to $225K base salary per year (USD)
- Posted: 2026-10-09
- Apply by: 2026-11-23
- Apply: https://jobs.ashbyhq.com/coderabbit/ddcdb16b-4841-4983-b750-95b0507730d1?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/coderabbit-regional-director-of-pooled-customer-success/

## About the role

You build and run the pooled customer success team. Work arrives on a shared queue when a signal fires: onboarding has stalled, nothing has been configured, the only active user has gone quiet, a renewal is approaching, a cancellation has been started, or a team is using fewer seats than it has bought. The signals come from our configuration maturity model, which scores every account on how deeply it has set up the product, and from the automated campaigns that escalate when a customer needs a person. Found on 1752vc Careers, the job board for startup and VC roles.

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/coderabbit-regional-director-of-pooled-customer-success/