# Member Advocate (Manager Level) at Cofertility

- Company: Cofertility
- What the company does: A human-centered egg donation platform connecting donors and intended parents. Freeze your eggs for free or grow your family through our egg-sharing model. Backed by Initial Capital.
- Company website: https://cofertility.com
- Type: Startups
- Level: Senior
- Location: Remote
- Work setup: Remote
- Posted: 2026-10-15
- Apply by: 2026-11-29
- Apply: https://job-boards.greenhouse.io/cofertility/jobs/4454490009?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/cofertility-member-advocate-manager-level/

## About the role

Serve as the primary point of contact and advocate for Split members, guiding them through each stage of their egg freezing and donation journey over video, phone, text, and email Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Serve as an advocate for Split Members (egg donors) as they navigate their egg donation journey
- Own day-to-day case management for a portfolio of Split members
- Manage multiple cases at different stages simultaneously, keeping timelines on track and members informed of next steps
- Educate members on what to expect throughout egg freezing and donation
- Anticipate and resolve issues quickly, escalating to the right team members when needed
- Manage relationships with medical providers to coordinate the retrievals for member donors - including scheduling travel, managing escrow funding, coordinating screenings and egg retrievals

Tags: Member Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/cofertility-member-advocate-manager-level/