# Customer Success Manager at Coframe

- Company: Coframe
- What the company does: Transform your website with AI-driven optimization and personalization that boosts engagement and conversions. Coframe automates growth 24/7. Backed by AI Grant.
- Company website: https://coframe.ai/
- Type: Startups (AI role)
- Level: Senior
- Location: SF Bay Area
- Work setup: On-site
- Pay: $150K to $275K base salary per year (USD)
- Posted: 2026-07-20
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/coframe/02587c31-8d97-4432-ad60-e2b616888444
- Page: https://www.1752.vc/careers/jobs/coframe-customer-success-manager/

## About the role

As our Customer Success Manager, you'll be the connective tissue between our customers and the Coframe team, including our Growth Strategists, engineers, and AI systems that are actively building and running experiments on customers' behalf. You'll ensure every customer's program is healthy, high-velocity, and delivering measurable ROI. This role reports directly to the Head of GTM and will be in our San Francisco office five days a week.

## What they're looking for

- 3+ years of Customer Success or Account Management experience in B2B SaaS (AI, MarTech, or Growth tools a bonus) with a track record of strong retention and expansion
- Metrics-Obsessed: You know how to quantify customer value, build ROI narratives, and use data to drive strategic conversations with stakeholders
- Trusted Advisor: You build deep relationships with customers and are comfortable navigating conversations with VPs of Growth, CMOs, and CPOs
- Skilled Negotiator: You're comfortable leading renewal and upsell conversations, handling objections, and closing commercial agreements without flinching
- The "Builder" Mentality: You aren't looking for a role with rigid processes already in place. You're excited to create systems from scratch and define what great customer success looks like at Coframe
- Deep Curiosity: You have a genuine passion for AI and are excited to help customers understand how autonomous agents will transform their growth strategies

Tags: GTM