# Lead Client Services Project Manager, CX at Cognigy

- Company: Cognigy
- What the company does: NiCE Cognigy powers enterprise customer service with generative and conversational AI agents across voice and chat. Get a demo or try it free today. Backed by Insight.
- Company website: https://www.cognigy.com/
- Type: Startups
- Level: Senior
- Location: USA - Remote
- Work setup: Remote
- Posted: 2026-07-06
- Apply by: 2026-10-12
- Apply: https://boards.eu.greenhouse.io/nice/jobs/4913553101?gh_jid=4913553101
- Page: https://www.1752.vc/careers/jobs/cognigy-lead-client-services-project-manager-cx/

## About the role

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

## What they're looking for

- Strong knowledge about client service. Experience in an IT Professional Services organization is preferred
- Experience in PMI Standards and approach. PMP certification is preferred but not a requirement
- Experience in Call Center Operations and related Products/Software is preferred but not a requirement
- Good management and leadership abilities
- Excellent communication and presentation skills
- Ability to grasp the requirements of clients and ensure they are addressed through the project execution

Tags: GCO - Customer Success & Services