# Customer Support (Season Contractor) at CoinTracker

- Company: CoinTracker
- What the company does: Looking for accurate and fast crypto tax software? Calculate your crypto taxes, generate forms, and file directly with TurboTax, H&R Block, or your own CPA. Backed by Accel and General Catalyst.
- Company website: https://www.cointracker.io/
- Type: Startups
- Level: Mid level
- Location: United States
- Work setup: Remote
- Posted: 2026-11-02
- Apply by: 2026-12-17
- Apply: https://jobs.ashbyhq.com/cointracker/f9c84be6-bc81-4cbb-a06c-be1a06c222da?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/cointracker-customer-support-season-contractor/

## About the role

CoinTracker is on a mission to unlock everyone's financial potential so they can build the life they want. We started with crypto, building the tax and portfolio tools trusted by millions to make digital assets simple. Today, we're going further with Nino , our AI-powered financial planning product that puts expert-level guidance within reach of everyone, not just the wealthy. We're a fully distributed team. Learn more about our mission, culture, and hiring process. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years in customer support, with exposure to technical support
- Extensive understanding of crypto, including the ability to apply that knowledge to wallet, exchange, and transaction-related customer issues
- Clear, empathetic written communication that makes complex topics understandable and sets realistic expectations
- Creative problem solving and the ability to take on unfamiliar issues in an ambiguous environment
- Dependable ownership, follow-through, and the ability to meet the agreed seasonal schedule and follow support processes
- Supporting customers through chat and email

Tags: Customer Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/cointracker-customer-support-season-contractor/