# Customer Education Lead at CoLab

- Company: CoLab
- What the company does: Run AI-powered design reviews, capture expert feedback, and turn engineering knowledge into faster decisions. Backed by Insight and Y Combinator.
- Company website: https://www.colabsoftware.com/
- Type: Startups (AI role)
- Level: Senior
- Location: Canada and US, Remote
- Work setup: Remote
- Posted: 2026-06-18
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/colabsoftware/jobs/5267101008
- Page: https://www.1752.vc/careers/jobs/colab-customer-education-lead/

## About the role

The Customer Education Lead will design and deliver scalable learning experiences that extend the reach of our Customer Success team, accelerate time-to-value, and create consistent, high-quality enablement across our customer base.

## What they're looking for

- Create customer-facing onboarding and enablement materials (videos, guides, templates, self-paced modules)
- Design interactive learning paths for end-users
- Translate complex product workflows into clear, actionable resources
- Build assessments to check comprehension and certification exams to validate mastery of knowledge and skills
- Develop CoLab Academy curriculum (certifications, learning paths, use case guides)
- 3+ years in instructional design, customer education, or enablement at a B2B SaaS company

Tags: Customer Success