# Customer Support Agent I at Color

- Company: Color
- What the company does: Color offers integrated virtual cancer care with early detection, personalized guidance, and ongoing support that improves outcomes and reduces costs. Backed by General Catalyst, a16z speedrun and CRV.
- Company website: https://www.color.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote, USA
- Work setup: Remote
- Posted: 2026-11-02
- Apply by: 2026-12-17
- Apply: https://jobs.ashbyhq.com/color-health/4c77993b-2344-42bf-96df-6a7d21b1e7d0?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/color-customer-support-agent-i/

## About the role

As a Customer Support Agent I, you’ll play an important role in helping patients navigate their healthcare experience. You’ll serve as a first point of contact for patients, answering questions, troubleshooting common issues, and helping ensure they receive timely, accurate, and compassionate support. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- A genuine desire to help people, with a compassionate, patient-first mindset
- Strong written and verbal communication skills, with the ability to explain information clearly and professionally
- Excellent attention to detail and the ability to accurately follow instructions, procedures, and established workflows
- Strong organizational skills, reliability, and the ability to manage multiple tasks efficiently
- Basic problem-solving skills, with the ability to resolve routine issues independently and recognize when to ask for help
- Comfort using computers and learning new software and technology

Tags: OPS

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/color-customer-support-agent-i/