# Client Success Manager at Communtiy Brands

- Company: Communtiy Brands
- What the company does: Momentive Software offers cutting-edge software for nonprofits. Partner with us to achieve your goals and make a meaningful impact in your community. Backed by Insight.
- Company website: https://www.communitybrands.com/
- Type: Startups
- Level: Senior
- Location: Remote (US Only)
- Work setup: Remote
- Posted: 2026-09-22
- Apply by: 2026-11-06
- Apply: https://communitybrands.wd1.myworkdayjobs.com/en-US/Momentive_External_Careers/job/Remote-US-Only/Client-Success-Manager_R654
- Page: https://www.1752.vc/careers/jobs/communtiy-brands-client-success-manager/

## About the role

The MIP Client Success Manager is the primary relationship owner for an assigned portfolio of MIP Fund Accounting clients and channel partners. This role blends client retention, revenue growth, and product adoption — ensuring clients derive measurable value from Momentive's MIP platform and adjacent SaaS offerings including Accounting and Fundraising products.

## What they're looking for

- Bachelor's degree in Business, Accounting, Nonprofit Management, or a related field — or equivalent work experience
- 1-3 years of experience in account management, client success, or B2B sales with a measurable track record of retention and/or revenue growth
- Must have CRM experience (Salesforce preferred) experience maintaining pipeline, forecasting, and account health data
- Strong understanding of SaaS business models and subscription renewal cycles
- Excellent communication, presentation, and stakeholder influence skills — comfortable engaging from end-users through C-suite
- Demonstrated ability to manage a large account portfolio with strong organizational skills and attention to detail