# Senior Customer Success Manager, Ambient at Commure

- Company: Commure
- What the company does: Commure builds the financial infrastructure for modern health systems, with an AI-native revenue cycle platform that automates end-to-end RCM and turns manual administrative work into scalable software—enabling durable growth and better care outcomes. Backed by General Catalyst, Sequoia and Lux.
- Company website: https://www.commure.com/
- Type: Startups
- Level: Senior
- Location: Mountain View, CA
- Work setup: On-site
- Pay: $100K to $140K base salary per year (USD)
- Posted: 2026-09-01
- Apply by: 2026-10-16
- Apply: https://jobs.ashbyhq.com/commure/87632d07-8309-49e4-8121-08383752e513
- Page: https://www.1752.vc/careers/jobs/commure-senior-customer-success-manager-ambient/

## About the role

At Commure + Athelas, we are transforming healthcare with our cutting-edge AI medical scribe product, designed to streamline clinical documentation and reduce administrative burden for healthcare providers. Our mission is to empower clinicians to focus on what matters most—delivering exceptional patient care. We are seeking a motivated and empathetic Customer Success Manager to build lasting relationships with our customers and drive the adoption and success of our product in their organizations.

## What they're looking for

- Bachelor's degree in Healthcare Administration, Business, Mathematics, Engineering, Biology, or related technical field
- 5-7+ years of Customer Success, Account Management, Professional Services, or Consulting experience in a SaaS environment
- High level of agency and intellectually curiosity, with attention to detail and the ability to thrive in a fast-paced startup environment
- Experience managing and negotiating renewals
- Strong understanding of healthcare workflows and EHR systems
- Technical proficiency, including experience with data analysis and API integrations

Tags: Operations