# Customer Success Manager at Conga

- Company: Conga
- What the company does: Drive commerce excellence with the Conga platform. Align pricing, CPQ, CLM, and document automation with purpose-built AI to scale your enterprise growth. Backed by ICONIQ.
- Company website: https://www.conga.com/
- Type: Startups
- Level: Senior
- Location: Remote United States
- Work setup: Remote
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://job-boards.greenhouse.io/conga/jobs/5246145007
- Page: https://www.1752.vc/careers/jobs/conga-customer-success-manager/

## About the role

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.

## What they're looking for

- Experience with Revenue Lifecycle Management, contract management, CPQ, or related commercial process platforms
- Exposure to working in a defined success methodology (e.g., structured QBRs, formal health scoring, executive business reviews)
- A track record of contributing to expansion or renewal outcomes — not just customer satisfaction scores
- Familiarity with how Enterprise Sales and CS teams collaborate on account strategy and pipeline development
- Demonstrated ability to manage a book of business with 15+ accounts simultaneously without things falling through the cracks
- In the first 6–12 months, a successful CSM in this role will have:

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