# Enterprise Customer Success Manager (Live Division) at Consensus

- Company: Consensus
- What the company does: The way people buy software is changing. We’re creating what comes next. Consensus is the world’s most trusted demo platform for B2B sales and marketing teams, rated #1 in Demo Automation on G2. Backed by AI Grant and USV.
- Company website: https://consensus.app/
- Type: Startups (AI role)
- Level: Senior
- Location: Alpharetta, GA
- Work setup: On-site
- Pay: $110K to $125K base salary per year (USD)
- Posted: 2026-09-09
- Apply by: 2026-10-24
- Apply: https://ats.rippling.com/consensus/jobs/7b770d6d-ce6c-4958-bc31-33d0a148b4ac
- Page: https://www.1752.vc/careers/jobs/consensus-enterprise-customer-success-manager-live-division/

## About the role

Our Customer Success Managers are the trusted advisors for customers, responsible for building relationships, driving product adoption, and connecting the value of our products to customers’ business objectives to maximize their success. The Enterprise CSM is primarily responsible for the success, retention, and growth of our customers. Join Consensus and enjoy a robust benefits package designed with your well-being in mind:

## What they're looking for

- Customer Relationships:
- Ability to identify and effectively engage new stakeholders at the executive level
- Build raving fans by delivering exceptional customer experiences, putting customers at the core
- Strategic Account Planning:
- Develop and execute comprehensive account plans that drive product adoption, customer engagement and satisfaction, and growth
- Lead strategic discussions with clients to mutually identify opportunities for expansion, upselling, and deepening of the engagement

Tags: Customer Success