# DevOps Support Engineer at Copado

- Company: Copado
- What the company does: About Copado Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Backed by Insight and SoftBank VF.
- Company website: https://www.copado.com/
- Type: Startups
- Level: Mid level
- Location: New Orleans, LA
- Work setup: On-site
- Pay: $65K to $80K base salary per year (USD)
- Posted: 2026-08-19
- Apply by: 2026-10-08
- Apply: https://ats.rippling.com/copado/jobs/d45962d9-4c0f-4ac2-92c4-0e398e250e95
- Page: https://www.1752.vc/careers/jobs/copado-devops-support-engineer/

## About the role

The Copado Support team is responsible for innovating, maintaining, and providing the best customer experience and support to our users across all industries every day. Our users count on our platform to be highly reliable, secure, and to preserve all of their customized integrations every time we ship. This is a highly technical support role with opportunities for rapid advancement and salary adjustment.

## What they're looking for

- Manage case queues in accordance with customer SLAs
- Answer complex technical questions and troubleshoot issues
- Provide appropriate workarounds for the Copado platform
- Advocate for customer needs and manage expectations
- Resolve issues skillfully to drive high satisfaction and long-term success
- Develop deep technical mastery in product functionality

Tags: Support