# Client Success Manager at Cordial

- Company: Cordial
- What the company does: Cordial is a cross-channel marketing platform built for enterprise brands to personalize email, SMS, and push campaigns that drive growth. Backed by High Alpha.
- Company website: https://cordial.com
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-10-26
- Apply by: 2026-12-10
- Apply: https://boards.greenhouse.io/cordial81/jobs/8917246002?gh_jid=8917246002&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/cordial-client-success-manager/

## About the role

The Client Success Manager (CSM) is responsible for ensuring the success of a portfolio of Cordial’s Commercial clients. The CSM is a true client partner, a strategic account owner, who works diligently to advocate and align technology and expertise on behalf of the client. The CSM is the owner of the entire client relationship post-sale, but is included in pre-sales discovery conversations with prospective clients. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- You are seasoned. You have a Bachelor’s degree and 4+ years working in a client management role (both commercial and enterprise) at a SaaS company, preferably with experience in CRM
- You have a balanced mix of strong technical aptitude and commercial instincts
- You’re a relationship builder. You love working with and building long term relationships with all levels of a client’s organization
- You are a Self-Starter. You are independent, organized, a problem solver, and passionate about detail
- You have strong project management skills. You are capable of managing multiple projects and clients at the same time
- You don’t mind a little chaos. You have a track record of delivering phenomenal results in a dynamic, autonomous start-up environment

Tags: Client Experience

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/cordial-client-success-manager/