# Associate Escalation Engineer (Overnight Shift) at Corelight

- Company: Corelight
- What the company does: Disrupt future attacks with complete network visibility, next-level analytics, faster investigations, and expert threat hunting. Backed by Accel, General Catalyst and Insight.
- Company website: http://www.corelight.com
- Type: Startups
- Level: Associate
- Location: United States
- Work setup: On-site
- Pay: $180K to $214K base salary per year (USD)
- Posted: 2026-10-16
- Apply by: 2026-11-30
- Apply: https://boards.greenhouse.io/corelight/jobs/8287269?gh_jid=8287269&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/corelight-associate-escalation-engineer/

## About the role

Corelight is looking for an Associate Escalation Engineer to join our Customer Success organization and provide technical support to customers during overnight hours. This US-based, shift-focused role is part of our expansion toward 24/7 support for Federal customers, helping troubleshoot technical issues, maintain case continuity, and ensure customers receive timely assistance outside standard business hours. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Hours: Overnight coverage between 8:00 PM and 8:00 AM Eastern (This is the coverage window, not a 12-hour shift.)
- Schedule: Potential shifts include Sunday through Thursday or Monday through Friday
- Flexibility: Weekend and holiday coverage may be required based on business needs
- Investigate and troubleshoot customer technical issues across Corelight products, Linux systems, networking, hardware, and cloud environments
- Support customer cases and take increasing ownership of issues as technical proficiency develops
- Use logs, system information, network traffic, and other technical data to help identify the source of technical problems

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/corelight-associate-escalation-engineer/