# Customer Success Field Operations Director at Coupa

- Company: Coupa
- What the company does: Backed by Battery and ICONIQ.
- Company website: http://www.coupa.com/
- Type: Startups
- Level: Principal and up
- Location: New York, New York, United States
- Work setup: Remote
- Pay: $128K to $179K base salary per year (USD)
- Posted: 2026-10-02
- Apply by: 2026-11-23
- Apply: https://jobs.lever.co/coupa/c79e38af-8ae1-4ea4-8a5f-75e8ec11be57?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/coupa-customer-success-field-operations-director/

## About the role

• Act as the trusted advisor and partner to Customer Success leadership with credibility and influence from strategy to execution • Implement and execute the Coupa Revenue Operating Model across the Customer Success organization. • Provide leadership and counsel to Customer Success leaders to implement objectives and cadences — including renewal forecast reviews and at-risk account cadences — that appropriately reflect and drive our business goals. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend
- Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence
- Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other
- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month
- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about
- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents

Tags: Sales Ops & Mgmt

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/coupa-customer-success-field-operations-director/